A Rat in a Maze
So, I'm not so sure I like this job anymore. Today I was informed, through a weird trickle-down communication method (Dan the Man tells Sharon tells Kathy to tell me) that this call log I'm required to keep is getting more complex. And in my opinion, creepier.
On my second day of work ever, they sprung the original call log on me. Not only did I have to answer calls, reply to e-mail and return voicemails with no real help, I also had to keep track of exactly when calls occured, how long they took, what they were about and how much the person spent if they bought something. Okay. I got used to this. I got used to accounting for every second of my day, in which I never take lunch, hardly ever take even a five minute break, and am never thanked or praised for being thus committed, nor told that once in a while I should get up and pee. Fine. Fine.
Today, the trickle-down message states that not only do I have to account for everything I do, including lull periods when I am required to look like I'm busy, instead of playing games or reading a book while I wait for the phone to ring.........I have to keep track of how many sales calls there were (can't Dan count them himself?), how many products I sold, and which products (meaning how expensive they are) I sold. Apparently if I do well in "selling up" and trying to get people to buy more than they want to (which I was told I wouldn't have to do in this job), then I get a prize. But what happens if I have fifteen sales calls and five sales? Five cheap sales? Sometimes people just can't afford to spend $600 on three levels of language learning. Do I get an anti-prize? Do I get the boot? Do I get a stern lecture about how we're supposed to be trying to "sell up"? I am extremely uncomfortable. But what can I do? I need a job. What if I quit and the agency can't find me something new for another two weeks? I have bills to pay. But I also have a sense of foreboding, and a creepy sense that my every move is being watched and studied. Which it is.
Should I call the agency and tell them my problems? Should I tell them to my supervisor? Should I swallow them and get on with my life, my life that requires a paycheck? What do I do?
2 Comments:
Call the agency! They've been really good so far, and that sounds ridiculous. I hate things that make you give this extreme committment for something you are not going to be extremely committed to. It's so artificial and dumb. And you don't have to quit before you get a new job; you could have the agency look for one for you while you are still there. Anyway I'll see you in like an hour and I can tell you all this in person.
Yeah, that sounds really ridiculous. And I would point out to your supervisor that you were told you weren't have to do any selling. I would be annoyed about that. But mostly because I hate being pushy like salesmen have to be to be good.
Post a Comment
<< Home