Distraction, Confusion (What am I doing?)

I feel drained. Aggravated. Frustrated, and confused. And let's not forget distracted! Maybe it's just the day. Maybe it's the heat, or the end-of-the-week slump, or some sort of hormonal thing that I don't understand. Or maybe it's just the fact that I don't like what I'm doing. I don't like my job, but it tires me out too much to do a whole lot else when I get home from work, and the weekends are just too short. Maybe the mundane everyday is crashing down on me harder than usual. But really, every single time the phone rings, I want to throw it across the room and strangle whoever is on the other end. Which is ridiculous. My job is to answer the phone. I'm lucky that on a Thursday it's slow, and I can goof off, read online books, write in my blog. I'd rather that than have it be extremely busy. Still, when that phone starts to ring and I'm in the middle of a sentence in my blog, or trying to write an e-mail to a friend, or just getting into a good bit of Lady Chatterly's Lover, I feel as though I've been rudely interrupted, and my voice comes out in this weird, tired, hopeless sort of tone that always makes me feel sorry for phone operators, because I can tell when I hear it that they're bored out of their brains.
And I am bored. But I'm getting paid to do it, so maybe I shouldn't really complain.

And in the middle of all that, I got two really bizarre and frustrating calls, and now my head hurts just from thinking about continuing in this line of work for another week. Or day. Or few hours until I can go home.
And I hate it when I put people on hold and they sigh frustratedly in my ear. Or when I tell them their product is backordered, or that it takes at least three weeks to ship internationally, usually more like six weeks. I feel trapped. I can't fix the problems that I know are happening all over the place with this company, the website, the shipping, anything. All I can do is be the scapegoat for people who call and are (usually rightfully) frustrated and angry. And a day full of frustrated, angry people, peppered here and there with some actual sales, can really take it out of me. I think it's time for lunch.